Support – A2Dsign: Local Music Player

Questions, problems or ideas about the A2Dsign: Local Music Player? Write to us, we usually reply within a few business days.

Contact

Email: info@a2dsign.com

To help us help you quickly, please include: device or operating system with version, app version, where you bought the app, and what exactly happened.

Frequently asked questions

Where is my data stored?

Only on your device. Favorites, ratings, playlists and settings are stored locally. There is no account and no cloud. Details are in the privacy policy.

The app doesn’t find my music.

Select the folder containing your music in the app and grant access if your system asks for it. The app only reads folders you have shared with it.

How do I get a refund?

Refunds are handled by the store you bought from, according to its policies. For the Mac App Store, use reportaproblem.apple.com. We have no access to payments ourselves.